Senior Identity & Access Management (IAM) Analyst - Woodbridge, NJ

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees’ experience.

POSITION SUMMARY:

The Senior Identity and Access Management Analyst is an experienced IAM operations specialist responsible for independently executing and validating complex provisioning and deprovisioning activities, supporting IAM projects, improving documentation, and assisting with internal and external audit requests. Success in this role is measured by accurate and timely execution of IAM requests, consistent adherence to established procedures, independent handling of complex IAM scenarios, improved evidence quality, and effective support of application onboarding, audit, and process improvement activities.

KEY RESPONSIBILITIES:

• Perform all Analyst-level IAM responsibilities while serving as a senior resource for complex access management activities across Bank-supported applications. Independently manage and resolve advanced Joiner, Mover, Leaver (JML) requests, including complex transfer scenarios, application role modifications, non-employee and vendor access requests, temporary access exceptions, provisioning issues, and escalated IAM incidents.
• Ensure all access granted aligns with approved requests, Role-Based Access Control (RBAC) standards, least-privilege principles, and regulatory or audit requirements.
• Conduct quality assurance reviews of high-risk, audit-sensitive, and complex access requests to validate approvals, role assignments, provisioning accuracy, deprovisioning completion, and evidence retention.
• Troubleshoot and coordinate resolution of IAM-related issues, partnering with Infrastructure, Information Security, application owners, vendors, and other stakeholders when escalation or cross-functional support is required.
• Represent Identity and Access Management in new system implementations, application onboarding efforts, and strategic projects by gathering provisioning requirements, identifying roles and entitlements, supporting RBAC design and updates, and preparing operational processes for production support and handoff.
• Develop, maintain, and continuously improve IAM documentation, procedures, job aids, ticket-handling standards, and operational workflows to support consistency, compliance, and knowledge transfer.
• Monitor operational performance by reviewing service level metrics, aged ticket queues, recurring access issues, process deficiencies, and documentation gaps, recommending corrective actions and process improvements to IAM leadership. Identify automation, standardization, and optimization opportunities across IAM processes and Identity Governance capabilities, including provisioning, SCIM, SSO, Entra-based integrations, and other access management technologies.

MINIMUM QUALIFICATIONS:

• High school diploma or GED required.
• 3 to 5 years of related IAM, IT, information security, or access administration experience, or equivalent experience, with demonstrated complex provisioning and audit/evidence experience.
• Demonstrated experience with user provisioning/deprovisioning, Active Directory, O365/email, ServiceNow or equivalent ticketing systems, role-based access, audit evidence, and application access administration.
• Strong analytical, documentation, communication, and organizational skills; ability to support customers, business partners, vendors, and technology teams professionally.
• Ability to interpret and apply IAM standards, RBAC requirements, SLAs, and audit documentation expectations without granting undocumented access.
• Working knowledge of IAM automation concepts, including provisioning workflows, RBAC, SCIM provisioning, and identity lifecycle processes.
• Ability to analyze automation failures, troubleshoot provisioning issues, validate outcomes, and coordinate remediation with engineering or platform support teams.
• Security or IAM-related certification such as Security+ or Microsoft Identity and Access Administrator.

PREFERRED QUALIFICATIONS

• Associate degree or bachelor’s degree in computer science, information technology, cybersecurity, or related field preferred.
• Banking or financial services experience and familiarity with core banking systems such as Horizon/Fiserv/FIS IBS Insight preferred.
• Experience with IAM/IGA platforms or technologies such as SailPoint, Saviynt, Okta, Microsoft Entra ID, CyberArk/Delinea, SCIM, SSO, MFA, RBAC concepts, and access certifications preferred.
• Experience creating basic automation solutions using PowerShell, Python, Microsoft Power Automate, ServiceNow workflows, or similar technologies preferred.
• Experience modifying existing scripts to support user provisioning, deprovisioning, access reviews, reporting, or data validation activities preferred.
• Familiarity with APIs, SCIM integrations, file-based provisioning, and automated identity lifecycle management processes preferred.
• SailPoint certification, CISSP, CISM, CISA, or ITIL preferred.

Why Join Provident Bank?

At Provident Bank, you’ll play an important role in supporting secure, accurate, and compliant access management for a growing and highly respected financial institution. This role offers the opportunity to partner across Information Technology, Information Security, Infrastructure, application ownership, vendors, and business teams while contributing to IAM operations, application onboarding, audit readiness, process improvement, and automation opportunities that strengthen control effectiveness and the employee experience.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS:

• Prolonged sitting
• Lifting from 5 to 10 lbs (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)

Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.

HAZARDS:

The hazards are mainly those present in a normal office setting and those present in commuting by car. Occasionally, employees may be exposed to conditions present in public forums and meeting places.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details:

$31.18 - $38.97 hourly

Please note, the base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.