Post Closing Supervisor - Woodbridge, NJ

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community?  Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York.  Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.  At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

POSITION OVERVIEW:

The Post Closing Supervisor is responsible for the operational integrity of the Post Closing function; ensuring loan documentation is accurate, properly executed, recorded, and maintained in compliance with regulatory requirements, Bank policies and procedures. This position provides leadership and direction to the Post Closing team, monitors workflow and productivity, identifies and resolves documentation or process exceptions, and ensures timely completion of post-closing activities. The position is responsible for staff development, quality control, performance management, and continuous process improvement within the Post Closing function.

KEY RESPONSIBILITIES:

• Manage the tracking of Post Closing process and documentation in alignment with regulatory requirements and Bank guidelines to ensure accuracy, timely review and follow-up of loans records. Review the Commercial & Residential Loan Exception report for open items more than 60 days past due, review, approve necessary exceptions for timely resolution.
• Manage the UCC filing and continuation process to ensure the Bank retains its proper lien position.
• Partner with cross-functional leaders such as Commercial Loan Closing, Record Retention and other Business Lines to ensure process alignment and consistency.
• Responsible for review and audit of documentation indexing in the Bank’s imaging system, ensure team members are maintaining records accurately and punctually.
• Review Post Closing work product and operating procedures for process improvement, efficiency, automation opportunities, and provide Manager with substantive recommendations for actionable enhancements. Monitor Post Closing team metrics, including volume, aging exception levels, turnaround times, and results in alignment with established standards, policies, and procedures.
• Effectively lead the assigned work unit. Ensure team has the tools and training to be successful in their role. Motivate and encourage direct reports through regular communication and feedback. Implement and monitor quality control measures for direct reports.

SKILLS AND TRAINING REQUIRED:

• Strong knowledge of loan documentation, collateral requirements, lien perfection, recording requirements, title documentation and post-closing procedures.  Five years’ experience.
• Strong written and verbal communication skills. Ability to interpret policies, procedures, regulations, and loan documents as required. 
• Ability to manage heavy workflow, resolve problems independently, and attend to detail and perform arithmetic calculations.
• Proficient with Microsoft Office, including Word and Excel, and the ability to learn and effectively use loan origination, document imaging, core bank system as well as other operational systems.
• Ability to work independently, make good decisions on the individual’s and team’s workflow and recognize when to escalate for additional guidance.
• Ability to lead, coach, train, and develop employees and effectively manage performance.

WORK EXPERIENCE:

• 5 or more years in banking, lending, loan operations, post-closing, loan documentation, or a related financial function, with demonstrated knowledge of loan documentation and post-closing processes.
• 2 or more years of supervisory/leadership experience, preferably overseeing a loan operations or post-closing team.

EDUCATION:

• Bachelor’s degree or equivalent experience of years on the job

LICENSES AND/OR CERTIFICATES:

• None

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities in accordance with the organization's policies. This includes interviewing, hiring, training and managing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing and resolving employee complaints and concerns

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS:

• Prolonged sitting
• Lifting from 5 to 10 lbs (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)

Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.

HAZARDS:

The hazards are mainly those present in a normal office setting and those present in commuting by car. Occasionally, they may be exposed to those conditions present in public forums and meeting places.

This job description may not be all-inclusive.  Employees are expected to perform other duties as assigned and directed by management.  Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

PAY DETAILS:

$61,600 - $88,000 /annually

Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.