Loan Administration Manager

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community?  Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York.  Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.  At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

POSITION SUMMARY:

The position’s role is responsible for managing the Closing and Construction Loan Administrative functions of the Commercial Loan Administration Department.  The incumbent supervises the closing and administrative staff of the Commercial Loan Administration Department. This position’s role is responsible for overseeing and facilitating all loan-closing activities for Commercial Real Estate, Business Banking, Middle Market, Wealth Management and Asset Recovery. Maintaining a courteous and professional relationship with customers, Relationship Managers, Loan Servicing and other outside professionals. Job performance is evaluated on accuracy, timeliness, productivity and customer satisfaction. Incumbent is expected to manage day to day staff issues and workflow in order to meet all closing deadlines under the guidance of Bank and Lending Policy.

KEY RESPONSIBILITIES:

• In accordance with Bank and Departmental Policy, manage the activities of all closing and construction administrative support staff. Oversee loan closings, construction disbursements and Post Closing. Trains and cross-trains departmental staff.  Ensures adequate coverage during personal absences and vacations.
• Responsible for managing all pre-closing, closing and post closing activities including coordinating the preparation and review of all closing documents; review of outside appraisal, engineering and environmental reports as required; insures compliance and satisfaction of all closing conditions and covenants; coordinates the closing together with the loan officer; responsible for loan set-up including the review of the boarding sheets on  the Horizon system, calculation of required escrows and prepaid interest; preparation of ledger debit/credit entries; confirmation that the loan was property setup by Operations; transmittal of approval and loan documents to Operations; creation of the credit files and follow-up for post closing documentation. 
• Managing the administration of commercial loans to ensure compliance and satisfaction of all closing conditions and covenants; overseeing the individual construction loan spread sheets with approved budgets, funding criteria and permitted release consideration. Coordinates all closings with loan officers and closers/construction loan administrators. Coordinates and leads quarterly departmental meetings with all areas of Lending. Reviews all file documentation for loans downgraded to 5.
• Responsible for the timely preparation and review of all departmental reposts including Closing, Pipeline, HMDA, Letters of Credit, Payoff, Attorney, Line of Credit, Accounts Payable, Inspection, Post Closing and Construction Loan Reports. Maintain a CLA Administration Procedure Manual. Assists the department manager with special projects. Acts as a liaison between department and internal and external auditors, loan review and
• Loan operations.  Develops and implements enhanced loan administration and reporting procedures.
• Responsible for Laser Pro system upgrades, enhancements, training and testing.
• Responsible for the timely and accurate completion of performance reviews and the performance management process.             
• Monitoring outside accounts for payment including Signature, Credit Lenders, Inspection, County Clerk Escrows and Laser Pro.
• Supervise a staff of 5 to 8 loan closing and administrative staff. Carries out supervisory responsibilities in accordance with the organization’s policies. This includes interviewing, training and managing employees; planning and assigning work; preparing appraisals; and addressing and resolving employee complaints and concerns in conjunction with employee relations if necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree
• Minimum of 7 years of commercial loan closing experience
• Extensive knowledge of Commercial Mortgage Loan closing and ability to apply such knowledge.
• Strong verbal, communicative and written skills.
• Ability to manage heavy workflow, resolve problems with modest supervision, attend to detail and perform arithmetic calculations.
• Proficient with software and systems programs, with emphasis on excel.

WORKING CONDITIONS

Work is mainly performed in a normal office environment.  Noise levels usually are moderate.

• Prolonged sitting
• Lifting from 5 to 10 lbs. (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)
• The hazards are mainly those present in a normal office setting.

This job description may not be all-inclusive.  Employees are expected to perform other duties as assigned and directed by management.  Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details:

$73,600 - $105,100 annually

Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. 

This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.