Identity & Access Management Analyst

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community?  Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York.  Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.  At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community?  Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York.  Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.  At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

POSITION OVERVIEW:

At Provident, the Identity and Access Management (IAM) Analyst within the Information Technology group is responsible for working cross-functionally with business and technology partners, as well as external service partners to deliver Identity Administration capabilities across the bank.

This is an in-office onsite position.

KEY RESPONSIBILITIES:

• Fulfill Access Request Management operations and work in ticketing system to resolve tasks and incidents within defined SLAs.
• Manage On/Off Boarding tasks such as account and access creation, transfers and terminations.
• Work with IAM team to establish efficient ways to fulfill repeating access requests such as system integrations for both on-prem and cloud applications
• Partner with Information Security and Technology teams for access requests fulfillment.
• Required to perform application role- based access, Provisioning/Deprovisioning tasks.
• Required to provision accounts in Enterprise directory services (Active Directory), on-prem and Cloud based applications.
• Required to perform tasks in O365 User provisioning.
• Manage end user access (user and application-level accounts) and privileged access (system/admin/elevated-level accounts).
• Participate in the collection and analysis of business and technical requirements to develop Enterprise-wide Identity and Access Management (IAM) processes and procedures.
• Identify opportunities to automate and partner with process automation teams to meet those needs.
• Candidate will be required to interact with Client, vendors, and other business functions.
• Consistently demonstrates professional demeanor and communication skills with business partners and team members.
• Flexible to support over Holidays and Weekends, if needed.

MINIMUM QUALIFICATIONS:

• High school diploma.
• Minimum of 1-year related experience.
• Ability to communicate with customers of all levels, both internal and external.
• Excellent verbal and written communication and phone skills.
• Highly organized with keen attention to detail.
• Comfortable learning and using numerous software applications.
• Intermediate proficiency in Microsoft Office.  
• Ability to work in a fast-paced environment.
• Ability to support the business on weekends and holidays, if needed.

PREFERRED QUALIFICATIONS:

• Associate degree in computer science or knowledge of the computer field
• Previous experience in the Banking industry.
• Core Banking System (Fiserv) knowledge is highly preferred.

WORKING CONDITIONS:

Work is mainly performed under general office conditions.  Noise levels are usually moderate. Willing and able to work overtime if needed. 

• Prolonged sitting/standing
• Occasional bending or stooping (To retrieve coins from individual vault)

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.    

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.