Closing Coordinator II - Consumer Lending

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community?  Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York.  Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.  At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

POSITION OVERVIEW:

This position performs all daily functions associated with closing mortgage and consumer loans. The incumbent is expected to perform routine and non-routine duties of the job.

KEY RESPONSIBILITIES:

• Prepares closing packages insure regulatory disclosures, calculation of taxes, homeowner/flood insurance requirements are met as needed.
• Update customer files and update loan origination system as necessary for HMDA reporting.
• Introductions and communications with borrowers, title/settlement agents/mortgage reps as needed to insure all requirements are met for loan closings.
• Cross trains on other duties in the department and provides assistance as necessary.
• Works closely with underwriters to insure that all outstanding conditions are met.
• Prepare loan packages for consumer and first mortgage to include closing documents, payoff information, insurance escrows, etc.
• Preparation of Closing Disclosures in conjunction with settlement agents to insure financial accuracy and that all documents are prepared according to TRID requirements
• Prepares closing packages including all required regulatory disclosures, calculation of taxes, and cutting of checks.  Reviews post closing packages for accuracy.   Follows up with attorneys and borrowers as necessary for required documentation.
• Organizes closed loan files and required documentation for turnover to Loan Servicing.  Maintains and updates closed loan files.  Assigns loan numbers; maintains logs.  May prepare loan commitments and/or amendments.
• Updates customer files and compiles data for reports, including, where applicable, the HMDA loan application register.
• Independently responds to customer inquiries.
• Cross trains on other duties in the department and provides assistance as necessary. Contributes as a member of the team by encouraging the contribution of others, identifying problems and solutions, manages conflict and demonstrating understanding the mission of the department.
• Coordinates and funds loans purchased from correspondent lenders.          
• Performs other related duties.

MINIMUM QUALIFICATIONS:

• High school diploma or GED
• 2 to 5 years of related experience to the key responsibilities
• Basic knowledge of the residential/consumer lending origination process
• Basic understanding of residential lending secondary market requirements as applicable
• Familiarity with HMDA requirements
• Ability to clearly/concisely communicate with mortgage reps, branches, borrowers, bank review attorneys, settlement agents, and colleagues the process and procedures for closing a consumer and/or residential mortgage loan.
• Excellent organizational/customer service skills.
• Ability to manage workflow and loan pipeline.
• Ability to understand and manage underwriting and legal conditions.
• Computer literacy: familiarity with electronic LOS/Windows/Excel
• Ability to exchange information clearly and concisely and to present ideas, report facts and
• other information.
• Ability to manage own workflow and resolve questions and problems with supervisor.
• Good communication and organizational skills.
• Basic knowledge of keyboard and PC skills.
• Ability to add, subtract, multiply and divide monetary units and to perform arithmetic operations
• with the use of a calculator.
• Ability to work scheduled hours.

LICENSING REQUIREMENT (SAFE Act)
This position requires registration with the Nationwide Multistate Licensing System and Registry (NMLS) in compliance with the SAFE Act. Candidates must be eligible to register and maintain active status upon hire.

WORKING CONDITIONS:

Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.

• Prolonged sitting
• Lifting from 5 to 10 lbs. (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)
• The hazards are mainly those present in a normal office setting

This job description may not be all-inclusive.  Employees are expected to perform other duties as assigned and directed by management.  Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details:

$22.26 - $27.79 hourly

Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. 

This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.