Asset Recovery Manager

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community?  Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York.  Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do.  At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

POSITION SUMMARY:

The Manager is responsible for managing and directing department workflow, resolving complex customer concerns, establishing and ensuring compliance with policies and procedures and managing/ developing staff personnel. The Asset Recovery Manager is responsible for all of the following functions, Loss Mitigation, Bankruptcy, OREO, Collections, and supporting Commercial Loan Workout.

KEY RESPONSIBILITIES:

• Manages the daily workflow ensuring that department adheres to all regulatory requirements, bank procedures and operational procedures.  Oversees the collectors and reviews their activities.
• Directly participates in the collection of past due consumer, residential, first mortgages, home equity lines of credit, marine and auto loans as well as service loans for FNMA & FHLMC and the bank’s portfolio.
• Approves the repossession, storage and sale of marine vessels and automobiles.                       
• Resolves insurance rebates, insurance claims and skip claims.
• Approves any extension of terms and credit and bankruptcy issues of past due consumer, residential, first mortgages, home equity lines of credit, marine & auto loans and serviced loans for FNMA as well as FHLMC.
• Prepares charge-off accounts and foreclosure presentations for committee action.                    
• Resolves delinquent commercial accounts as assigned.    
• Directly supervises a team of Foreclosure Specialist(s), Recovery Specialist, Recovery Coordinators and Administrative staff.  Carries out management responsibilities in accordance with the Bank's policies.  This includes training and managing employees; planning, assigning and director work; appraising performance; rewarding and disciplining employees; and addressing and resolving employee complaints and concerns. Responsible for reporting to most senior levels of the Bank.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Accounting or Finance or Business Administration.
• 10-12 years in the financial or banking industry.
• Outstanding leadership and managerial skills as well as the ability to exercise independent and good    judgment and resourcefulness in resolving employee questions or problems.
• Extensive knowledge of consumer and commercial collections, bankruptcy and foreclosure legal and regulatory procedures.
• Extensive knowledge of recovery and real estate lending procedures.
• Knowledge of and the ability to accurately apply generally accepted accounting principles.
• Considerable knowledge of and the ability to practically apply modern office practices and
• procedures related to accounting, including spreadsheet programs for personal computers.
• Ability to communicate effectively verbally and in writing.
• Ability to prioritize multiple projects and complete them on time.
• Ability to train and supervise personnel.
• Ability to establish and maintain effective working relationships with executives, managers, employees and vendors.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Must be able to shift attention quickly and accurately from one matter to another.

WORKING CONDITIONS

Work is mainly performed in a normal office environment.  Noise levels usually are moderate. May also involve travel to customers and property locations.

• Prolonged sitting
• Lifting from 5 to 10 lbs. (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)
• The hazards are mainly those present in a normal office setting.

HAZARDS

The hazards are mainly those present in a normal office setting and those present in commuting by car. 

Occasionally may be exposed to those conditions present in public forums and meeting places.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.    

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.