Senior Administrator - Commercial Lending


Under minimal supervision, the incumbent works autonomously in providing administrative support, including organizing, scheduling, coordinating, researching, compiling and analyzing information for division and/or department.  Work is rather specialized and of a highly confidential nature to relieve the CLO from administrative and business detail.  Assists Market Presidents or area management in implementing department activities and internal communications.  Works closely with Market Presidents, Regional Directors, department managers, other employees, customers and/or vendors to assist with exchange of information and requests.  A thorough knowledge of Bank and departmental administrative procedures is required.  Discretion, evaluation and ingenuity is needed.



       Statistical reporting and analysis. Research information, compile statistics, gather                25%

       and compute various data; prepare periodic reports or summaries, selecting relevant

       data from a variety of sources including but not limited to loan and deposit systems

       CRM, and LOS.  Organize and prioritize information.


       Schedule and coordinate meetings, departmental activities and/or conferences.  Duties        25%

       include preparing detailed presentations along with taking and distributing meeting minutes.



       Acts as liaison with other departments.  Interacts with all levels of management.             25%

       Handles confidential and non-routine information and explains policies when necessary. 

       Exercises independent judgment in performing duties of a highly complex, confidential        

       and non-routine nature.


       Administrative duties for department including but not limited to:                                           25%

  • Distributing, reading and sorting incoming departmental mail.  Prepares outgoing mailings
  • Answers EMT telephone; schedules appointments.
  • Making travel arrangements and ensuring appropriate resources are available.
  • Composes correspondence; maintains up-to-date files
  • Orders supplies for department; may schedule service calls.  Tracks paid- time-off

and scheduling of vacations.  May process expense reports and assist with approvals in Success Factors

  • Distributes and sorts incoming departmental mail.  Prepares outgoing mailings.






       Ability to exchange information clearly and concisely and to present ideas, report facts and

       other information.

       Ability to manage own workflow and resolve questions and problems with supervisor.

       Good written and oral communication skills.

       Strong knowledge of and the ability to practically apply, modern office practices and procedures

including programs for personal computers (Microsoft Excel, Word, PowerPoint, Outlook and other relevant software)

       Excellent organizational skills; exhibits accuracy when working with detail.



       Associate’s Degree



       5-10 years in Administrative support function serving executive(s) at the highest level.



        Licenses and Certifications                                                            Expiration Date




Work is mainly performed in a normal office environment.  Noise levels usually are moderate.



The hazards are only those present in a normal office setting.



This job description may not be all-inclusive.  Employees are expected to perform other duties as assigned and directed by management.  Job descriptions and duties may be modified when deemed appropriate by management.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.


About Provident Bank

For more than 175 years, Provident Bank has served individuals, families, and businesses in our local communities with personal and business banking services.

Volunteering is a Way of Life

Our brand promise - “Commitment you can count on” - supports the investments we make in the community and donations made by our employees. It’s a promise also reflected in the volunteerism of our employees, who lend time and talent and countless hours to assist hundreds of organizations and thousands of people and animals each year.

Why do we love it?

  1. We get to volunteer in areas that are meaningful to the bank and impactful in the community.
  2. Through generous contributions, we have raised over $28,000 in 2018. No item or donation is too small; we find a home for it all.

Nearest Major Market: New York City