Fraud Investigator III - Oak Ridge, NJ
POSITION OVERVIEW:
The Fraud Investigator III is a senior-level professional responsible for investigating complex fraud cases, minimizing financial loss, and protecting the Bank from fraudulent activity. This role conducts in-depth transaction analysis, leads investigations, and partners with internal stakeholders and external agencies to identify, mitigate, and prevent fraud. The position requires strong analytical judgment, regulatory awareness, and the ability to independently manage high-risk cases in a fast-paced environment.
KEY RESPONSIBILITIES
Fraud Investigation & Analysis
- Investigate complex fraud alerts, suspicious transactions, and high-risk account activity
- Perform forensic transaction analysis, account reviews, and digital activity assessments
- Identify patterns, trends, and emerging fraud risks
Case Management & Reporting
- Maintain complete, audit-ready case files with supporting evidence and documentation
- Prepare clear, concise Suspicious Activity Reports (SARs) and investigation summaries
- Track fraud trends and provide insight to management
Collaboration & External Engagement
- Partner with law enforcement, regulators, and financial institutions to support investigations
- Conduct interviews with customers and internal personnel
- Participate in legal proceedings, including court appearances and depositions as required
Loss Mitigation & Recovery
- Identify and recover misappropriated funds through investigation and negotiation
- Support recovery and collection efforts in coordination with internal and external partners
Risk Mitigation & Process Improvement
- Contribute to enhancement of fraud monitoring and detection controls
- Identify root causes and recommend improvements to reduce exposure
- Support fraud trend analysis and reporting to inform risk strategy
SKILLS AND TRAINING REQUIRED
- Strong knowledge of fraud detection, banking operations, and regulatory requirements
- Proven ability to conduct complex investigations and transaction analysis
- Experience with SAR writing and case documentation
- Strong analytical thinking, problem-solving, and decision-making skills
- Excellent written and verbal communication skills
- Ability to manage sensitive situations and work independently under pressure
WORK EXPERIENCE
- 5+ years of experience in fraud investigations, financial crimes, or banking risk functions
- Experience handling complex or high-risk fraud cases required
EDUCATION
- Bachelor’s degree in Business, Finance, Criminal Justice, or a related field preferred
- Equivalent experience will be considered
LICENSES AND CERTIFICATIONS
- Certified Fraud Examiner (CFE) or similar certification preferred
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position may involve travel to customers and property locations.
- Prolonged sitting
- Lifting from 5 to 10 lbs. (printer paper, storage boxes)
- Occasional bending or overhead lifting (storing files or boxes)
- The hazards are mainly those present in a normal office setting
This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
PAY DETAILS:
$70,000 - $100,000 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.