SBA Specialist III

POSITION OVERVIEW

The SBA Specialist III is responsible for the operations and servicing of the SBA loan portfolio, including quality control, SBA approvals, preparation of loan authorizations, coordination of loan closings, and post-closing servicing.

KEY RESPONSIBILITIES

• Perform quality control reviews of SBA loan applications and documentation to ensure accuracy and completeness
• Coordinate and obtain SBA approvals; prepare SBA loan authorizations and commitment letters
• Order and manage third-party reports (e.g., appraisals, environmental reports)
• Prepare loan documentation and coordinate loan closings with attorneys; attend closings as needed
• Process loan amendments and interface with SBA to complete required changes
• Manage post-closing servicing activities and ensure ongoing compliance
• Prepare loan sale documentation and coordinate loan sale processes where applicable
• Maintain accurate credit and collateral files
• Communicate directly with borrowers to resolve issues and provide updates
• Perform loan underwriting and credit analysis; prepare loan packages for approval
• Prepare management reports and support departmental reporting requirements
• Respond to internal and external inquiries related to SBA lending
• Perform other duties as assigned

MINIMUM QUALIFICATIONS

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 7+ years of SBA operations experience
• Strong understanding of SBA SOP, lending processes, and secondary market operations
• Experience with SBA loan underwriting systems (e.g., Tsoft)
• Strong analytical, organizational, and problem-solving skills
• Effective written and verbal communication skills, including technical financial writing
• Ability to work independently and manage multiple priorities in a fast-paced environment

WORKING CONDITIONS:

Work is mainly performed in a normal office environment.  Noise levels usually are moderate.

• Prolonged sitting
• Lifting from 5 to 10 lbs. (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)
• The hazards are mainly those present in a normal office setting.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.    

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

PAY DETAILS

$70,000 - $100,000/annually

Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.